Effective Date: June 15th, 2023

This Privacy Policy (“Policy”) describes how Arcane Solutions, LLC (“Company,” “we,” “us,” or “our”) collects, uses, shares, and protects personal information obtained from individuals who visit our website, use our services, or interact with us in any way (“Users,” “you,” or “your”). We are committed to protecting your privacy and ensuring the security of your personal information. By accessing or using our website or services, you acknowledge that you have read, understood, and agree to be bound by this Policy.

1. Information We Collect

1.1 Personal Information:

We may collect personal information, including but not limited to your name, email address, phone number, mailing address, and payment information when you voluntarily provide it to us. We collect this information through various means, such as when you register for an account, subscribe to our newsletter, make a purchase, or participate in surveys or promotions.

1.2 Usage Data:

We may collect non-personal information about your interactions with our website and services, such as your IP address, browser type, device information, referring website, pages visited, and the dates and times of your visits. We collect this information to analyze trends, administer our website, track user movements, and gather demographic information.

2. Use of Information

2.1 Personal Information:

We may use the personal information we collect to:

  • Provide and improve our services
  • Process and fulfill orders
  • Respond to your inquiries and provide customer support
  • Send you marketing communications, newsletters, and promotional offers
  • Conduct research and analysis to enhance our products and services
  • Prevent fraudulent or illegal activities
  • Comply with legal obligations

2.2 Usage Data:

We may use the usage data we collect to:

  • Customize and personalize your experience
  • Monitor and analyze the effectiveness of our website and services
  • Identify and resolve technical issues
  • Generate aggregated and anonymized statistical data

3. Information Sharing

3.1 Third-Party Service Providers:

We may share your personal information with trusted third-party service providers who assist us in operating our business, such as payment processors, shipping providers, email service providers, and analytics tools. These service providers are contractually obligated to protect your information and use it solely for the purposes specified by us.

3.2 Legal Compliance and Protection:

We may disclose your personal information if required to do so by law or if we believe in good faith that such disclosure is necessary to comply with legal obligations, protect our rights or the rights of others, investigate fraud, or respond to a government request.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.

5. Your Choices and Rights

5.1 Opt-Out:

You may opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in the email or by contacting us directly. However, please note that even if you opt-out, we may still send you non-promotional messages, such as those related to your account or transactions.

5.2 Access, Update, and Deletion:

You have the right to access, update, or delete your personal information. If you would like to do so, please contact us using the contact information provided at the end of this Policy. We will respond to your request within a reasonable timeframe.

6. Children’s Privacy

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected personal information from a child under the age of 13, we will promptly delete such information from our records.

7. Changes to this Policy

We reserve the right to modify this Policy at any time, without prior notice. Any changes will be effective immediately upon the posting of the revised Policy on our website. We encourage you to review this Policy periodically for any updates or changes.

By using our website or services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.